China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Tracking number expired
jordanocon-
s96
Newbie
Posts: 6
Post Tracking number expired
on: May 5, 2020, 06:05
New Topic

tracking number LO820094701CN is saying that it is expired but its last known location was international departure from shenzhen, can your please advise

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: Tracking number expired
on: May 5, 2020, 06:12
New Topic

http://track-chinapost.com/result_china.php?order_no=LO820094701CN shows the parcel was shipped from China on Mar 17. It is still in Shenzhen waiting for flight space to Australia.

Coronavirus has cancelled more than 90% airline space to Australia. China Post has serious shipping space shortage. many parcels will have 4 to 6 weeks delay.

After parcel arrives Australia, Australia Post website will show arrival info.

If your buyer protection is expiring, you might need to open dispute to claim your money back first. After you get the parcel in future, then pay back to seller.

jordanocon-
s96
Newbie
Posts: 6
Post Re: Tracking number expired
on: May 5, 2020, 06:27
New Topic

i understand a 4 to 6 week delay however it been past the 6-week mark and there have been some parcels I've ordered after the date that have made it through and a lot from around this date that have not.

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: Tracking number expired
on: May 5, 2020, 06:33
New Topic

delay means regular time + 4 to 6 weeks , so some parcels need more than 2 months to reach destination. Actually it is quite normal that late shipped parcel arrives much faster than early shipped parcel.

Since Corona virus crisis broke out in late January, China has cancelled more than 90% airlines. Many parcels delayed in warehouse since then. China Post warehouses are so full that it is impossible to organize these parcels in shipping time sequence.

The result is that all these limited 10% space are assigned to parcels at random. Some new parcels might be shipped very quickly while many old parcels are still sleeping in warehouse. So it is difficult to predict actual arrival time.

Our stat reports shows some parcel shipped in middle April has arrived destination but there are also many parcels shipped in Feb are still in China. It is like lottery.

Good news is that China Post is renting some cargo airline and railway space to send the parcel oversea. The average delivery time is becoming faster. So your parcel is not likely to be delayed as those February parcels. Please be patient and wait some more time.

Once parcel arrives Australia, Australia Post will show its local arrival information.

jordanocon-
s96
Newbie
Posts: 6
Post Re: Tracking number expired
on: May 5, 2020, 06:35
New Topic

ok, thankyou for the update :)

jordanocon-
s96
Newbie
Posts: 6
Post Says shipped in march and no further updates
on: June 2, 2020, 05:55
New Topic

Hi was wondering if you could please give an update on the following tracking number.

LO820083709CN

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: Tracking number expired
on: June 2, 2020, 06:03
New Topic

Quote from jordanocons96 on June 2, 2020, 05:55
Hi was wondering if you could please give an update on the following tracking number.

LO820083709CN

http://track-chinapost.com/result_china.php?order_no=LO820083709CN shows your parcel was sent to airline in Mid of March. it has never been updated since then. Normally this is a bad news. your parcel has about 40% chance to be lost.

If your buyer protection is expiring, I suggest you open dispute for refund. otherwise keep waiting.

jordanocon-
s96
Newbie
Posts: 6
Post Re: Tracking number expired
on: June 2, 2020, 06:27
New Topic

unfortunately the dispute period has expired, is there anything at all possible that we are able to do

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: Tracking number expired
on: June 2, 2020, 07:20
New Topic

Quote from jordanocons96 on June 2, 2020, 06:27
unfortunately the dispute period has expired, is there anything at all possible that we are able to do

you still have 60% chance to get this item. good luck!

Pages: [1]