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Author Topic: Shipment held at customs with no tracking updates!!
Saraakas7
Newbie
Posts: 2
Post Shipment held at customs with no tracking updates!!
on: May 21, 2023, 09:01
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LV748418740CN

This is the tracking number my shipment from dhgate has been held by customs since 20 april and with no tracking updates why and what is the problem????!!!!!
chinapostv-
olunteer
Administrator
Posts: 34616
Post Re: Shipment held at customs with no tracking updates!!
on: May 21, 2023, 13:02
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https://track-chinapost.com/result_china.php?order_no=LV712164133CN shows the item is still hold in Guangzhou customs. It seems to have copyright or safety problem and can't get to airline.

We suggest you wait one more week, if you can't see new update by end of this month, please open dispute to Paypal or DHGATE for refund.
Saraakas7
Newbie
Posts: 2
Post Re: Shipment held at customs with no tracking updates!!
on: May 24, 2023, 21:00
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What safety problem its just a normal shipment form a shopping site i don’t understand why is it held at customs! The service of china post is a huge dissapointment and i’m very upset about it there is no effictive sultions
chinapostv-
olunteer
Administrator
Posts: 34616
Post Re: Shipment held at customs with no tracking updates!!
on: May 25, 2023, 05:29
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if not safety problem then it should be copyright problem. You seller shipped some illegal fake brand and was seized by China customs.
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