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Author Topic: Returned Package
Wullfulton
Newbie
Posts: 7
Post Returned Package
on: February 20, 2020, 17:16
New Topic

Hi
I returned an item to seller in China as it was wrong item.I have checked status of package but it has not been updated since 3rd February. I need this package to delivered and signed for so that I can receive refund.Tracing number is RN346201157GB.
Can you please help.
Kind Regards
William Fulton

chinapostv-
olunteer
Administrator
Posts: 42138
Post Re: Returned Package
on: February 20, 2020, 21:36
New Topic

RN346201157GB arrived destination customs on Feb 3. But receiver does not want to make customs clearance and accept this parcel. Your seller seems to be a cheater and does not want to refund you money.

If you paid with PayPal, you need open dispute to report fraud and claim refund.

Wullfulton
Newbie
Posts: 7
Post Re: Returned Package
on: February 21, 2020, 11:35
New Topic

Hi thanks for the reply.I contacted PayPal where I had already raised a dispute.I t was them that to9me to return item with tracking postage.They say that until tracker system shows it has been refused by seller they cannot go ahead with refund. I feel this is never going to happen. Can you please help.
Kind Regards
William Fulton

Wullfulton
Newbie
Posts: 7
Post Re: Returned Package
on: February 21, 2020, 17:03
New Topic

Hi
How can I get China Post to update tracking on my parcel RN346201157GB to confirm it has been refused by seller.
Kind Regards
William Fulton

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