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Author Topic: return to sender
lly
Newbie
Posts: 3
Post return to sender
on: September 20, 2019, 22:16
New Topic

A parcel that I've sent to China on 24 August, is held at the local China Post since 11 September and the receiver is not keen to receive it. How can I have my parcel send back to me?

chinapostv-
olunteer
Administrator
Posts: 38915
Post Re: return to sender
on: September 21, 2019, 00:50
New Topic

If none pickup the parcel from China Post office, it will be automatically returned to shipper after free storage time expires(4 to 8 weeks depending on specific office).

lly
Newbie
Posts: 3
Post Re: return to sender
on: September 21, 2019, 02:57
New Topic

Thanks for your swift response! Is there anyway i can request the item to be returned as soon as it can? and how would i know if the item is returning? e.g do China Post scan the item so i can see the updates?

chinapostv-
olunteer
Administrator
Posts: 38915
Post Re: return to sender
on: September 21, 2019, 05:36
New Topic

unfortunately you can not speed up the return. You can do nothing except waiting.

lly
Newbie
Posts: 3
Post Re: return to sender
on: September 21, 2019, 13:19
New Topic

Hi, okay thanks for clarifying that, but do i get the scan and update status when the item is returning?

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