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Author Topic: Purchased item keeps getting returned after being handed over to carrier
Stevie202k-
6
Newbie
Posts: 4
Post Purchased item keeps getting returned after being handed over to carrier
on: October 13, 2021, 11:07
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Hi,

My parcel was shipped on the 17th September anf after tracking it, it shows that its been returned and then it just follows the same process and gets returned again. It's happened on 4 occasions so far but since the last time on the 30th September the parcel hasn't moved. Would anyone happen to know why this happens?

chinapostv-
olunteer
Administrator
Posts: 29583
Post Re: Purchased item keeps getting returned after being handed over to carrier
on: October 13, 2021, 17:07
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tracking number?

Stevie202k-
6
Newbie
Posts: 4
Post Re: Purchased item keeps getting returned after being handed over to carrier
on: October 14, 2021, 06:26
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EB752954259CN

chinapostv-
olunteer
Administrator
Posts: 29583
Post Re: Purchased item keeps getting returned after being handed over to carrier
on: October 14, 2021, 06:53
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https://track-chinapost.com/startairmail.php shows EB752954259CN was rejected by airline safety check point for many times. What is inside?

Stevie202k-
6
Newbie
Posts: 4
Post Re: Purchased item keeps getting returned after being handed over to carrier
on: October 14, 2021, 07:07
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About 6/7 football kits. I've ordered numerous times off this seller and this is the first time I've ever had an issue like this.

chinapostv-
olunteer
Administrator
Posts: 29583
Post Re: Purchased item keeps getting returned after being handed over to carrier
on: October 14, 2021, 19:29
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the parcel might put into a container with many other items. One item has safety problem , all the parcels in same container will be rejected.

China Post sent the item to airline again on Sep 30. no further update since then. Normally no news is a good news which means the whole container has passed safety scan.

We believe your parcel is waiting for flight to UK. Waiting time can take 2 to 4 weeks, you are very likely to get this item by early Nov.

Stevie202k-
6
Newbie
Posts: 4
Post Re: Purchased item keeps getting returned after being handed over to carrier
on: October 15, 2021, 05:39
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Brilliant.

Thanks for your help

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