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Author Topic: Please help : my parcel got no update since 2016-03-05
mostafa_ut-
d
Newbie
Posts: 2
Post Please help : my parcel got no update since 2016-03-05
on: March 28, 2016, 11:05
New Topic

Hello

my ref id : RF185367056CN

from 2016-03-05 i got no update on this package .

how much i should wait for it ? where is it now ?
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: Please help : my parcel got no update since 2016-03-05
on: March 28, 2016, 16:00
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http://track-chinapost.com/result_china.php shows Hangzhou Transit Station import customs cleared, this means the parcel was returned to china. you can not get the parcel.
mostafa_ut-
d
Newbie
Posts: 2
Post Re: Please help : my parcel got no update since 2016-03-05
on: March 29, 2016, 14:02
New Topic

Hello and thanks for your message

I was tracking my parcel each day

Why does it happens
My parcel did not even left china
How it returned to china again ?!

It will post again from buyer?
What will happen now ?
chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: Please help : my parcel got no update since 2016-03-05
on: March 29, 2016, 17:19
New Topic

Unfortunately you can not know the detail reason. From tracking result, the only 100% certain issue is that the parcel was returned. You should contact seller for solution
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