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Author Topic: Parcel tracking shows delivered but no delivery has taken place.
RachelD74
Newbie
Posts: 1
Post Parcel tracking shows delivered but no delivery has taken place.
on: May 19, 2022, 07:05
New Topic

Hello,

I purchased a large garden chair/swing which was sent by China Post with tracking number AQ322107497CN.

Yesterday, I had a notification from bPost (Belgium) that my delivery had been successful. My item was not delivered, and is not with surrounding neighbours.

I don't know what to do, could you help at all please?

Many thanks in advance.

chinapostv-
olunteer
Administrator
Posts: 32773
Post Re: Parcel tracking shows delivered but no delivery has taken place.
on: May 19, 2022, 07:21
New Topic

It seems that your parcel tracking result shows it was delivered but you didn't get it.

I hope you purchased the goods from a big online marketplace like ebay, Amazon, aliexpress etc. If the item is purchased from a website which has no contact name, no company address and no phone number, it is very likely to be a scam. The reason is as following:

The tracking number A****CN is called China Post direct mail which can not be tracked in your local post system, so you can't know who received the parcel.

Many cheaters extremely love to use such A***CN parcel to cheat buyer. Their typical game is to sell some high value goods with extremely cheap price and ship some garbage to destination city(but not buyer's address). Then they tell paypal that they have delivered the goods to buyer and get money from paypal. So buyer normally feel quite difficult to claim money back. To make things worse, these cheaters might sell your credit card and personal information to other criminals.
Please try to open dispute to paypal against fraud. If paypal has records of many other buyer complaint, you will easily get refund.
Never buy from such scam websites or sellers.

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