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Author Topic: Parcel stuck in Guangzhou
Haruzz
Newbie
Posts: 2
Post Parcel stuck in Guangzhou
on: October 27, 2021, 12:21
New Topic

Hi, My parcel #RR012712269CN has been sent to carrier on 23 Sep in Guangzhou but no more updates afterwards. May I know when will it be possibly to arrive? Thank you

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Parcel stuck in Guangzhou
on: October 27, 2021, 19:49
New Topic

RR012712269CN was sent from Guangzhou to Hong Kong on Sep 23 but it has never arrived Hong Kong. Normally Guangzhou to HK only takes 2 to 5 days. Your parcel is very likely to be lost.

Please open dispute to seller for refund.

Haruzz
Newbie
Posts: 2
Post Re: Parcel stuck in Guangzhou
on: October 28, 2021, 10:40
New Topic

Since I'm unable to open the dispute to seller. Would it help if I contact China Post for enquiries? Or there is a lower chance for them to trace the status? Thank you

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