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Author Topic: Parcel shows delivered and signed but not received
hoelcher
Newbie
Posts: 2
Post Parcel shows delivered and signed but not received
on: October 3, 2023, 16:57
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Hello China Post team,

like some users here, i have ordered also an item from China to Germany. The tracking number is AS026605741CN . It is shown delivered and signed but i did not receive anything. I asked in many delivery services here in Germany such as DHL, GLS, Hermes etc... but with that tracking number, they could not find anything. They said they need a german tracking number.

Could you please send me more infos regarding the delivery service in Germany which took care of the delivery and informed you that the parcel was delivered? So that i could contact them directly and ask for it. They did not deliver anything and i am wondering why they updated the status as delivered and signed.

Thanks for your help.
chinapostv-
olunteer
Administrator
Posts: 35320
Post Re: Parcel shows delivered and signed but not received
on: October 4, 2023, 22:58
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http://track-chinapost.com/result_china.php?order_no=AG108906310CN shows the parcel was delivered in Augsburg 86159 on Sep 24 . If you haven't got the parcel, you are very likely to be scammed.

Many users have reported scams related to such A***CN parcel.

Such A**CN is called China Post direct mail which does not have detailed delivery information. So you can't know who and where the parcel is delivered to. Many cheaters take advantage of this.

A typical of such online shipping scam is that the cheater sells an expensive product to you online, but shipped some junk to a wrong address in your country. The only reason is that he want the A**CN tracking number to cheat your money.

if you paid with paypal/aliexpress, actually you need to open dispute for refund. If seller has got similar complains from other buyer, paypal will issue you refund and block this seller's account.
hoelcher
Newbie
Posts: 2
Post Re: Parcel shows delivered and signed but not received
on: October 13, 2023, 19:17
New Topic

Thanks for your quick reply. Good advice, I will open a dispute for refund!
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