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Author Topic: Parcel not moving
Respect
Newbie
Posts: 1
Post Parcel not moving
on: June 8, 2016, 14:31
New Topic

Hello there china post,

So i got i problem or better said question :

When i track my parcel with tracking number it's showing me the same place over and over again just with updated time diffrence.

As you can see in the attached :

2016-06-08 18:24 Shanghai Exchange Bureau, have been exported to open
2016-06-03 21:33 Shanghai Exchange Bureau, have been exported to each other (internal transit)
2016-06-03 19:17 Shanghai Exchange Bureau, have been exported to open
2016-05-29 21:20 Shanghai Exchange Bureau, have been exported to each other (internal transit)
2016-05-29 18:26 Shanghai Exchange Bureau, have been exported to open
2016-05-26 12:58 Shanghai Exchange Bureau, have been exported to each other (internal transit)
2016-05-26 08:35 Shanghai Exchange Bureau, have been exported to open
2016-05-23 20:47 Ningbo communication Bureau, left, the next station "Ningbo Center"
2016-05-23 19:57 Ningbo communication Bureau,
2016-05-23 19:21 Ningbo communication Bureau, has received send

I would be grateful if you could help me.
int077
Pro
Posts: 7760
Post Re: Parcel not moving
on: June 8, 2016, 14:51
New Topic

1. Either your parcel is trying to get a flight out to Croatia and there is no room for the mail bag or your parcel does not pass the China Post Customs check.

2. May I suggest you contact seller and ask Him to call China Post Hot Line: 11185, to find out what is going with your parcel. When you contact seller give him the full tracking of your parcel.

3. Hope this help.
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