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Author Topic: Parcel lost - LO534938682CN
nould
Newbie
Posts: 2
Post Parcel lost - LO534938682CN
on: January 17, 2020, 17:05
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Hi, my parcel is lost.
The contact name of company I was in contact and the tracing number are :
mailbox@customerservicesglobal.com
Tracing number : http://t.track-chinapost.com/en#nums=LO534938682CN

According to customerservicesglobal.com, the package was delivered but I never received it.

How can i open a service ticket with China Post to track the parcel or to be refund.

For some reason I ignore, the company (customerservicesglobal) dont wanted to contact post china to report the this parcel loss.

Reagrds
Nould

chinapostv-
olunteer
Administrator
Posts: 45121
Post Re: Parcel lost - LO534938682CN
on: January 17, 2020, 18:20
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Canada Post website shows LO534938682CN was Delivered to your community mailbox, parcel locker or apt./condo mailbox by post office in Montreal ,QC on Jan 3.

nould
Newbie
Posts: 2
Post Re: Parcel lost - LO534938682CN
on: January 17, 2020, 21:08
New Topic

website shows delivered but i never receive it.

That's why i would like to service ticket with China Post to track the parcel or to be refund. But not sure how proceed as the company (customerservicesglobal) dont wanted to contact post china to report the this parcel loss. They proposed a refund of 35% and I refused.

Regards
nould

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