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Author Topic: Package stucked at "Item presented to import Customs"
yuan
Newbie
Posts: 1
Post Package stucked at "Item presented to import Customs"
on: June 30, 2022, 08:18
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Hello,
I sent a package to my family on April 19th.
Since June 23, it has been stuck in the above status.
Since our supplier unfortunately has problems opening the tracking page,
TRACKING NUMBER:CY294372560DE
http://track-chinapost.com/result_china.php?order_no=CY294372560DE
What do I need to do if I need to pay customs duties.
Thank you.
yuan

chinapostv-
olunteer
Administrator
Posts: 33076
Post Re: Package stucked at "Item presented to import Customs"
on: June 30, 2022, 08:35
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CY294372560DE已经到达中国,但是按照中国政府规定需要放置一周时间消毒,还没有进入清关和配送阶段。如果你包裹上写有收件人手机,消毒完成后,中国邮政会发短信通知收件人清关。

你可以让家人拨打中国邮政热线11185咨询投递详情。

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