China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Package never delivered
anthonymon-
talto
Newbie
Posts: 2
Post Package never delivered
on: January 28, 2022, 12:43
New Topic

My package (AS134676274CN) says it was delivered, but i have not received anything at my residence. I have checked all of my exterior cameras and there has been no record of delivery. I do not have any tracking information on the local carrier. Can you please help me locate where this package is. Thank you

chinapostv-
olunteer
Administrator
Posts: 32563
Post Re: Package never delivered
on: January 28, 2022, 19:06
New Topic

It seems that your parcel tracking result shows it was delivered but you didn't get it.

I hope you purchased the goods from a big online marketplace like ebay, Amazon, aliexpress etc. If the item is purchased from a website which has no contact name, no company address and no phone number, it is very likely to be a scam. The reason is as following:

The tracking number A****CN is called China Post direct mail which is handled by some local private contractor and not delivered by your local Post, so you can't know who received the parcel.

Many cheaters extremely love to use such A***CN parcel to cheat buyer. Their typical game is to sell some high value goods with extremely cheap price and ship some garbage to destination city(but not buyer's address). Then they tell paypal that they have delivered the goods to buyer and get money from paypal. So buyer normally feel quite difficult to claim money back. To make things worse, these cheaters might sell your credit card and personal information to other criminals.
Please try to open dispute to paypal against fraud. If paypal has records of many other buyer complaint, you will easily get refund.
Never buy from such scam websites or sellers.

anthonymon-
talto
Newbie
Posts: 2
Post Re: Package never delivered
on: January 28, 2022, 19:20
New Topic

Thank you for the response! I will start the fraud process.

Kikiw1994
Newbie
Posts: 1
Post Re: Package never delivered
on: January 28, 2022, 22:57
New Topic

How do we ask to change an address on the package that the seller put wrong

chinapostv-
olunteer
Administrator
Posts: 32563
Post Re: Package never delivered
on: January 29, 2022, 01:28
New Topic

you can't change address.

Pages: [1]