China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1] 2
Author Topic: Package lost?
Paulazetef-
ff
Newbie
Posts: 11
Post Package lost?
on: June 9, 2022, 10:59
New Topic

Hello, I have a package that has left guangzhou airport few weeks ago and that was the last notification I’ve got on may 22nd. I usually had my packages 3-5 days after leaving this airport, now it’s been nearly 3 weeks and still not arrived in France. Tracking number is LV494047800CN. What is the actual problem here?

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: Package lost?
on: June 9, 2022, 17:23
New Topic

http://track-chinapost.com/startairmail.php shows LV494047800CN was sent to airline on May 27. It is still waiting for flight to France. Everything looks normal, no need to worry.

Based on our stat, the item has more than 80% chance will reach France by end of June.

Paulazetef-
ff
Newbie
Posts: 11
Post Re: Package lost?
on: June 12, 2022, 13:54
New Topic

Doesn’t seem to be normal waiting 3 weeks for an airline space… I have other packages that were passing through there recently and it took much less time.. when exactly the package can be consider lost?

Paulazetef-
ff
Newbie
Posts: 11
Post Re: Package lost?
on: June 14, 2022, 09:03
New Topic

Now I’m really concerned the package got lost… I have another package LV495567792CN passing through Guangzhou and it was sent 9 days later, but has already arrived in my country. So why the one going to France is not updating?

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: Package lost?
on: June 14, 2022, 17:28
New Topic

Covid19 has caused some delay, waiting time is longer than before. please wait some more time.

Paulazetef-
ff
Newbie
Posts: 11
Post Re: Package lost?
on: June 16, 2022, 19:41
New Topic

That’s absolutely not true… I just had another epacket passing through the same way and arrived to my doors in 9 days….
Only this one seems to be suck. After what time can we declare it lost?

Paulazetef-
ff
Newbie
Posts: 11
Post Re: Package lost?
on: July 2, 2022, 15:34
New Topic

So it’s July already and package status did not change at all. How much longer is it going to take? 6 weeks no updates

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: Package lost?
on: July 3, 2022, 05:17
New Topic

http://track-chinapost.com/result_china.php?order_no=LV495567792CN shows the parcel was actually delivered on June 15.

Paulazetef-
ff
Newbie
Posts: 11
Post Re: Package lost?
on: July 3, 2022, 17:03
New Topic

Yeah, but I ask about LV494047800CN

iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: Package lost?
on: July 3, 2022, 21:31
New Topic

The item is still on its way to France. Open a dispute if the customer protection is expiring, if not wait 1-2 days before expiry and open it

Pages: [1] 2