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Author Topic: package been stuck in NLHAGI for customs while it has been 2 weeks already
Pola
Newbie
Posts: 4
Post package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 00:43
New Topic

Ever since the late shipping of my package things went smoothly. Untill It had arrived in my country + it has been so over 2 weeks for this customs while its jusr clothing.

I would like to know if its any issue that I can solve and If italready could be cleared/ready for delivery since it already has passed its date of 13th May (bought express shipping for a reason...)

EV018130712CN

chinapostv-
olunteer
Administrator
Posts: 32773
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 03:21
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EV018130712CN is hold in Netherlands customs since May 19. It might have some customs clearance problem.

Is it a pirate copyright product?

Pola
Newbie
Posts: 4
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 10:32
New Topic

From what I know and researched it isn't a pirate copyright product. Also I've seen some recent 2022 reviews who received the item.

Yeah that's kinda my problem what the problem might be with custom clearance problem. But the seller has advised me to search contact with you guys.

iotueglino-
ivoiessi
Pro
Posts: 514
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 11:09
New Topic

If the item haven't a copyright problem and the parcel is stopped in customs you can contact the local postal operator and request more info. We haven't this information.

iotueglino-
ivoiessi
Pro
Posts: 514
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 11:12
New Topic

What is your ZIP code ? With ZIP code I can track the item on PostNL official website and watch a more info.

Pola
Newbie
Posts: 4
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 17:58
New Topic

and is there any expected date?

iotueglino-
ivoiessi
Pro
Posts: 514
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 28, 2022, 20:54
New Topic

Hi, unfortunelly the PostNL system not found the item with your postal code.
To have a more info you can call a PostNL to search in internal system.
If was stopped in customs the PostNL customer service tell you the reason, if found the parcel.

Pola
Newbie
Posts: 4
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: May 29, 2022, 00:16
New Topic

Then I guess that was the last hope and now there is nothing else left besides waiting. Since they will just redirect me back.

Its already insane that inspections for clothing takes this long while it is in my country already

chinapostv-
olunteer
Administrator
Posts: 32773
Post Re: package been stuck in NLHAGI for customs while it has been 2 weeks already
on: June 3, 2022, 23:12
New Topic

EV018130712CN just arrived in Netherlands local delivery post office.

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