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Author Topic: not received a parcel
julielight-
owler
Newbie
Posts: 1
Post not received a parcel
on: August 4, 2020, 13:12
New Topic

my tracking says it was rejected by safety check point on the 23rd July 2020 what does that mean and when will I receive the goods

tulip
Advanced
Posts: 95
Post Re: not received a parcel
on: August 4, 2020, 20:38
New Topic

Hi, does your item contain lithium battery?

cphelper
Pro
Posts: 354
Post Re: not received a parcel
on: August 5, 2020, 03:38
New Topic

tracking result shows “ rejected by safety check point ”, this is usually caused by the parcel contains forbidden item.
If your parcel contains forbidden item, the parcel will return to the seller, you could not get the goods. but if it has not, it should be resend to airline again.
You can provide the parcel tracking number for more help.

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