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Author Topic: My package has been on hold for over 5 months. When can I expect it to arrive?
Baba1604
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Posts: 4
Post My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 19, 2023, 07:35
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My package has been on hold for now over 5 months. Apparently it's stuck in costumes to get cleared for Germany. When can I expect the package to arrive?
chinapostv-
olunteer
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Posts: 34616
Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 19, 2023, 12:45
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tracking number?
Baba1604
Newbie
Posts: 4
Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 20, 2023, 09:02
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LV641638726CN
chinapostv-
olunteer
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Posts: 34616
Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 20, 2023, 12:43
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https://track-chinapost.com/result_china.php?order_no=LV641638726CN shows the item was seized by China customs. it must have copyright or safety problem.
Baba1604
Newbie
Posts: 4
Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 21, 2023, 15:14
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When can I expect it to be shipped to Germany?
chinapostv-
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Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 22, 2023, 01:44
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Quote from Baba1604 on May 21, 2023, 15:14
When can I expect it to be shipped to Germany?

is it a pirate brand product? If yes, you can't get such products anymore. China government now is very strict to forbid fake products export.
Baba1604
Newbie
Posts: 4
Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 26, 2023, 08:15
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I'm pretty sure that it's not a pirate brand product. Is there a possibility to get an update from customs?
chinapostv-
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Posts: 34616
Post Re: My package has been on hold for over 5 months. When can I expect it to arrive?
on: May 26, 2023, 11:59
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the parcel was seized by government for almost half year. If it is a good parcel, it should be released and updated long time ago. Based on our experience, the parcel doesn't have much chance to get any new update.
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