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Author Topic: Missing parcel
MaxxAr
Newbie
Posts: 2
Post Missing parcel
on: December 3, 2019, 10:27
New Topic

Dear all,

I need your help regarding the delivery of my parcel. According to the tracking status the parcel was delivered on 23.11.2019. I have not recieved it. I was adviced by the seller to contact the local post office, but I don't have/find the tracking number for my local post office (DHL/Germany). Is there a way to find the tracking number, so that I get the useful information from them?

p.S: Giving them the China Post tracking number makes no sense, they can't find any parcel that way.

Thanks in advance!
chinapostv-
olunteer
Administrator
Posts: 45080
Post Re: Missing parcel
on: December 3, 2019, 10:41
New Topic

you need post tracking number to get help.
MaxxAr
Newbie
Posts: 2
Post Re: Missing parcel
on: December 3, 2019, 14:10
New Topic

my bad, here is the tracking number - LE580222798CN
chinapostv-
olunteer
Administrator
Posts: 45080
Post Re: Missing parcel
on: December 3, 2019, 15:05
New Topic

LE580222798CN is the only tracking number you can use as reference to DHL(Germany Post). Germany Post told China Post the parcel was delivered on Nov 23. You need contact their manager, give them tracking number LE580222798CN to find your delivery detail.

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