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Author Topic: LX046132776PL customs duty problem help
KatPaz
Newbie
Posts: 3
Post LX046132776PL customs duty problem help
on: February 11, 2024, 16:02
New Topic

Hello, the problem is that there is no information about the customs duty. The company to which I sent the return informs me that I have to pay the customs duty, but I am unable to do so. Please help me finalize the return of the parcel.

chinapostv-
olunteer
Administrator
Posts: 35812
Post Re: LX046132776PL customs duty problem help
on: February 11, 2024, 16:37
New Topic

We believe the parcel is a return for refund, right?

The seller is lying. Shipper can't do customs clearance, only receiver can. The seller just want to give you an excuse to avoid accepting the return and give you refund.

You need to call your bank and report fraud.

KatPaz
Newbie
Posts: 3
Post Re: LX046132776PL customs duty problem help
on: February 15, 2024, 21:14
New Topic

Hello, what is the way to directly contact the China Post and the customs office in China?

KatPaz
Newbie
Posts: 3
Post Re: LX046132776PL customs duty problem help
on: February 16, 2024, 08:35
New Topic

Yes, I’m return for refund.

chinapostv-
olunteer
Administrator
Posts: 35812
Post Re: LX046132776PL customs duty problem help
on: February 17, 2024, 04:35
New Topic

Obviously the seller does not want to make customs clearance and accept the parcel. This is a very common trick of such cheating seller often plays.

You need to call your credit card bank and report fraud.

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