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Author Topic: Lost packages from China to United States
AnnieCox
Newbie
Posts: 5
Post Lost packages from China to United States
on: July 29, 2022, 20:10
New Topic

I shipped my boxes out on January 27,2022 and they informed me it might take up to 6 months due to covid. I shipped 4 boxes out on the same day to the exact location. I received 2 of my boxes about 2 months ago. I have yet to receive my other two boxes and have no idea where they are. When I searched it said “return to sender.” I was never contacted about my boxes not successfully being delivered and payed a lot of money shipping them from China to the United States. I called the USPS and they were unable to assist me. I just want my boxes please help! I have the tracking info and original documents when I shipped them off.

chinapostv-
olunteer
Administrator
Posts: 33076
Post Re: Lost packages from China to United States
on: July 29, 2022, 20:21
New Topic

tracking number?

AnnieCox
Newbie
Posts: 5
Post Re: Lost packages from China to United States
on: July 30, 2022, 01:39
New Topic

Quote from chinapostvolunteer on July 29, 2022, 20:21
tracking number?

I have two: CP399078678CN and CP399078681CN

chinapostv-
olunteer
Administrator
Posts: 33076
Post Re: Lost packages from China to United States
on: July 30, 2022, 02:10
New Topic

https://track-chinapost.com/startairmail.php shows CP399078678CN were returned by original China post office on Feb 21 and CP399078681CN was returned on July 15. Are you in China or USA? If you are in China, please go to your original post office in Hangzhou and inquiry delivery detail.

AnnieCox
Newbie
Posts: 5
Post Re: Lost packages from China to United States
on: August 1, 2022, 14:26
New Topic

I’m in in USA. I am trying to contact my friend to help me. Do you have a number to call from the last location or post office they were at? I looked up the post office but my friend said the number doesn’t work.

chinapostv-
olunteer
Administrator
Posts: 33076
Post Re: Lost packages from China to United States
on: August 1, 2022, 19:20
New Topic

you can ask your friend in Hangzhou call 11185 local hotline for help.

AnnieCox
Newbie
Posts: 5
Post Re: Lost packages from China to United States
on: August 3, 2022, 07:01
New Topic

Quote from chinapostvolunteer on August 1, 2022, 19:20
you can ask your friend in Hangzhou call 11185 local hotline for help.

My friend called the hotline 11185 and he didn’t get much information. Is there another number to call that can help? When I called the English international number here they told me to call 15858125737 that none seems to be answering. Please help give me some advice on what else I can do or who I can contact to help me find these.

AnnieCox
Newbie
Posts: 5
Post Re: Lost packages from China to United States
on: August 5, 2022, 18:05
New Topic

Is there a contact number for the regional sorting center in Hangzhou or a destination where they sent packages that are waiting to get delivered or where they send lost packages to try?

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