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Author Topic: LA001675636HK where is my package
AC_Hong-
Kong
Newbie
Posts: 2
Post LA001675636HK where is my package
on: January 15, 2021, 07:14
New Topic

According to China Post web information, the package was returned to Hong Kong from Shanghai in Oct 2020 because the recipient did not collect it.
It is over 3 months now. We still have not received back the package. What may have happened?

chinapostv-
olunteer
Administrator
Posts: 46226
Post Re: LA001675636HK where is my package
on: January 15, 2021, 07:20
New Topic

the parcel is very likely to be lost. Did you purchased insurance from Hong Kong Post?

AC_Hong-
Kong
Newbie
Posts: 2
Post Re: LA001675636HK where is my package
on: January 15, 2021, 08:39
New Topic

No, I did not buy insurance. HK e-Express service does not provide tracking service. Is there any possible means in China that we can track it out.

chinapostv-
olunteer
Administrator
Posts: 46226
Post Re: LA001675636HK where is my package
on: January 15, 2021, 17:59
New Topic

http://track-chinapost.com/result_china.php?order_no=LA001675636HK shows the parcel was returned on Oct 3. No further update since then. Normally return parcel to Hong Kong only takes 1 week. That is why we believe it is lost.

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