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Author Topic: Help me please
meryem31
Newbie
Posts: 2
Post Help me please
on: December 12, 2016, 00:15
New Topic

My parcel is supposed to leave China because it was sent there by mistake of the shipment company, it's the wrong destination(wrong country)
The tracking using your website is :
2016-11-24 14:24:00.0 leaving Amsterdam
2016-11-25 13:37:00.0 Amsterdam export customs cleared
2016-11-30 16:06:42.0 Beijing Transit Station import customs scan
2016-12-01 16:09:58.0 Beijing Transit Station export customs cleared
2016-12-02 00:06:00.0 arrive Beijing Airport
2016-12-02 00:08:22.0 leaving Beijing Airport going to next airport/seaport
2016-12-03 17:18:18.0 Beijing Transit Station import customs scan

It shows that it left the airport then it was imported again why? What is the procedure in this case ?
No updates in 10 days is this normal ?
int077
Pro
Posts: 7760
Post Re: Help me please
on: December 12, 2016, 00:30
New Topic

1. Your parcel tried to depart but there was no more room for the mail bag, so the parcel came back where it was at first before departing.

2. Now your parcel is probably back in the line to be booked to fly out of China. As soon as room are available the mail bag with your parcel will depart.

Hope this help.
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