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Author Topic: CY286702091DE
Exelau
Newbie
Posts: 2
Post CY286702091DE
on: March 3, 2021, 10:39
New Topic

Dear Sir/Madam,

I am writing you to ask for information about my shipment (CY286702091DE). The before mentioned shipment is said to be stuck in Shanghai since the 2nd of February.

Sincerly,

Laura Exeler

chinapostv-
olunteer
Administrator
Posts: 46470
Post Re: CY286702091DE
on: March 3, 2021, 19:10
New Topic

CY286702091DE arrived receiver's address in Shenzhen on Jan 25. But receiver rejected the item .

The parcel is on the way returning to Germany. It is still waiting for flight space from Shanghai to Germany.

Is this a return for refund?

Exelau
Newbie
Posts: 2
Post Re: CY286702091DE
on: March 4, 2021, 15:22
New Topic

Yes, this was a return for refund. Before sending off the shipment I informed the seller about the return and he agreed to send me the refund as soon as the shipment arrives.

chinapostv-
olunteer
Administrator
Posts: 46470
Post Re: CY286702091DE
on: March 4, 2021, 20:10
New Topic

your seller rejected the parcel to avoid refund. You need to open dispute to paypal to claim refund. Tell paypal that you have returned the goods to seller but the seller rejected the item. normally you will get refund.

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