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Author Topic: Bad Experiences with China Post.
Deckhandda-
ve
Newbie
Posts: 5
Post Bad Experiences with China Post.
on: December 5, 2023, 15:21
New Topic

Hi China Post.
I recently purchased an item from a Chinese company. Eventually, they provided a tracking number and a site to check it. On October the 16th it showed it was being delivered. It was still showing being delivered on 01 Dec 2023 when all of a sudden it was delivered and a supposed signature was obtained. I have tried to get the company to provide me with a copy of the signature and the name and telephone number of the local delivery firm. They haven't done so and I suspect that is because they don't have them. They do however send a picture of a china post notice saying it has been delivered. Now the reason I am writing here is to ask if China Post are lying about delivering, which I find very unlikely of are the company that I purchased from crooks? I suspect the latter but cannot prove it because China Post doesn't answer emails or requests. Is China Post and indeed the Chinese Governmet aware on how badly this reflects on China and the Chinese people? This behaviour is dishonourable, rude and is making China the butt of some very rude jokes and opinions. To be frank, it puts the Chinese government on a parr with the Russian government in peoples eyes. Please consider this post as a person reaching out to the China Post Company and making it aware that its reputation is being sullied and insulted by these criminal companies hiding behind China posts reticence to engage with people, especially foreigners, where problems are concerned. Thank you for your time.

chinapostv-
olunteer
Administrator
Posts: 35812
Post Re: Bad Experiences with China Post.
on: December 5, 2023, 15:34
New Topic

is the tracking number like A******CN format?

Deckhandda-
ve
Newbie
Posts: 5
Post Re: Bad Experiences with China Post.
on: December 5, 2023, 19:09
New Topic

Hi
AM104177187CN
How did you know? I have to say this isn't the first time I've had this happen but I refuse to let the crooks beat me. I have done many deals with Chinese people over the years and the majority are good honest people trying to make a better living for themselves. I love dealing with those people but this is getting too regular to ignore. I really think it reflects bad on China Post and China itself. I am challenging them through my banks clawback system but I would rather I had just recieved the goods offered. Thank you for taking the time to reply to my post.

chinapostv-
olunteer
Administrator
Posts: 35812
Post Re: Bad Experiences with China Post.
on: December 6, 2023, 03:09
New Topic

such A******CN parcel is an economical class mail. To save labor cost, the local delivery agent doesn't update the delivery detail for china post. So you can't know who received such A****CN parcel.

Many cheaters take advantage of such A****CN parcel. They use such parcel to ship some junk to a wrong address/receiver in the same city of the buyer. They just need a "delivery" tracking result to claim payment from credit card bank.

As a buyer, you need to open dispute to Paypal and call your bank to report fraud and claim refund.

Deckhandda-
ve
Newbie
Posts: 5
Post Re: Bad Experiences with China Post.
on: December 6, 2023, 10:40
New Topic

Hello again
Thank you so much for clarifying what is going on regarding this. I now understand and am really appreciative of that. I've opened a dispute and will follow up with this. May I ask, does China Post or the Chinese authorities try to stop this happening? After all, they keep the pretence up by email and maybe the authorities could use that information? I just really hate this sort of activity because it affects the business of honest hard working people by causing mistrust. I would love to think that we could do something against these crooks.

chinapostv-
olunteer
Administrator
Posts: 35812
Post Re: Bad Experiences with China Post.
on: December 6, 2023, 13:18
New Topic

China Post can't stop such A****CN mail service because such economical class mail are very important to many low income family who want to save shipping cost. Just like you can't stop factory from selling cheap cars because someone drive the cars to rub bank, right?

In short, China Post is just a shipping company which provides affordable service to international buyers . Actually the online marketplace, payment company, credit card company and bank are more capable to stop the fraud because they control the money flow of these cheaters.

In practice, most online payment authorities like Paypal, google Pay,Amazon, Aliexpress , VISA/MASTER credit card bank know these cheater's game very well. So if you contact these marketplaces or call your credit card bank to report fraud, you can easily get refund.

By reporting fraud to the marketplace and your bank, these cheaters's bank account will be banned, so you will also protect other potential victims.

Deckhandda-
ve
Newbie
Posts: 5
Post Re: Bad Experiences with China Post.
on: December 6, 2023, 13:58
New Topic

Thank you for your advice. I see the logic in it and will do as you say. It has been my pleasure to discuss this matter with you and I wish you well for the future.

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