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Author Topic: HELP- Remaining "despatched" over almost 1 month!
brown25
Newbie
Posts: 2
Post HELP- Remaining "despatched" over almost 1 month!
on: May 5, 2014, 16:46
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I have 3 parcels that I have been expecting, (EE974058166CN, EE921991835CN, EE917864075CN) two were sent out at the same time and the other one was sent out on a later date. When I track it, it shows "despatched" which its been like that for almost a month! the seller hasnt given much answers with little english he/she talks though ive been buying from the same seller for a while now and nothing has gone wrong.. can anyone help?

chinapostv-
olunteer
Administrator
Posts: 45850
Post Re: HELP- Remaining "despatched" over almost 1 month!
on: May 5, 2014, 17:15
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if the parcel stuck in china over 3 weeks, normally it was rejected by customs officer due to some item in the parcel which is not allow by safety rule or copyright law.

brown25
Newbie
Posts: 2
Post Re: HELP- Remaining "despatched" over almost 1 month!
on: May 5, 2014, 17:23
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The tracking information says the all backages are despatched (on the way) , but I have not recieved any of it it has been alnost a month. I have contacted Australia Post and they said the package has not checked into Australia so they cannot help me

chinapostv-
olunteer
Administrator
Posts: 45850
Post Re: HELP- Remaining "despatched" over almost 1 month!
on: May 5, 2014, 18:06
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Quote from brown25 on May 5, 2014, 17:23
The tracking information says the all backages are despatched (on the way) , but I have not recieved any of it it has been alnost a month. I have contacted Australia Post and they said the package has not checked into Australia so they cannot help me

the parcel might be rejected by either China Customs or Australia Customs, they will not inform China Post or Australia Post. By the way, what is the item inside? any battery,liquid or pirate copyright goods?

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