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Author Topic: Package stucked at "Item presented to import Customs"
D-Sensors
Newbie
Posts: 2
Post Package stucked at "Item presented to import Customs"
on: June 28, 2022, 13:20
New Topic

Hello,

we sent a package to our supplier on April 14th.

Since June 11, it has been stuck in the above status.

Since our supplier unfortunately has problems opening the tracking page, I am writing here.

http://track-chinapost.com/result_china.php?order_no=CY294354549DE

Thank you.

Mrs. Steinmetz

iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: Package stucked at "Item presented to import Customs"
on: June 28, 2022, 17:45
New Topic

CY294354549DE have a customs duty. The receiver must pay this customs duty. If not pay, the package will be send to sender.

D-Sensors
Newbie
Posts: 2
Post Re: Package stucked at "Item presented to import Customs"
on: July 1, 2022, 08:26
New Topic

And what is now meant by "Item returned from Customs (import)" and "Item out of sorting centre"?

chinapostv-
olunteer
Administrator
Posts: 33076
Post Re: Package stucked at "Item presented to import Customs"
on: July 2, 2022, 00:13
New Topic

CY294354549DE just arrived Ningbo post sorting center. It will be delivered very soon. Please ask receiver call 11185 for more delivery schedule info.

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