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Author Topic: Tracking once left China
ElenaT
Newbie
Posts: 2
Post Tracking once left China
on: July 6, 2016, 18:08
New Topic

Hi all!

I'm wondering how I can track a package mailed through China post if it's left China? My tracking number is RS049291856CN. The most information I can get is that it has cleared customs in China. Is it in Canada yet? It was mailed May 10, 2016!

Thank you!
int077
Pro
Posts: 7760
Post Re: Tracking once left China
on: July 6, 2016, 20:00
New Topic

1. This is what I found so far:
Tracking # :RS049291856CN
Date / Time :2016/05/11 - 15:36
Description :There is no information available for this international item. Tracking by Canada Post is not a feature for this product.
Service Type :International Inbound Registered

2. Possibly your parcel arrive in Canada and it's at the Customs Office to get clear. I suspect your parcel arrive in Vancouver Inbound Mail. If so, there is a big delay there by Customs, it use to be 5 to 6 weeks now I'm seeing 7 to 8 weeks and maybe more.

3. I will check your parcel daily or more then once to see if a new date will appear for your parcel. Unfortunately it's not looking good between Canada Post and their employees for a strike Lock out.

Hope this help.
ElenaT
Newbie
Posts: 2
Post Re: Tracking once left China
on: July 6, 2016, 21:12
New Topic

Thank you for looking into that for me! This item is for my wedding, so hoping it will arrive shortly!!!!!
shadowspar
Pro
Posts: 1633
Post Re: Tracking once left China
on: July 6, 2016, 22:47
New Topic

Unfortunately, Canada Post doesn't have your item yet. Once a parcel clears customs and is handed off to Canada Post, it still takes 3-7 more days for them to deliver it...and a lockout might be as little as 2 days away. If possible, I would start making plans to do without this item for your wedding. :(

int077
Pro
Posts: 7760
Post Re: Tracking once left China
on: July 13, 2016, 14:27
New Topic

1. I don't know why but the tracking I found for you earlier just disappeared and this is what I get now:
Tracking # :RS049291856CN
Date / Time :N/A
Description : We could not find this Tracking Number in our system. Find out why. You can edit this Tracking Number or Request Delivery Updates By Email.
Service Type :N/A

2. And this is find out why information:
Unfortunately, the number you entered is not in our tracking system.

This could be due to one of the following reasons:

The number you entered is incorrect.
Check the number and try again.
Confirm the number is in fact a tracking number. View tracking number formats and where to find your number.
Check with the sender to see if you have the right number or if the item has been shipped yet.
The item was sent recently, but we have not yet received it from the sender. Check back later or Request Delivery Updates by Email.
The item was sent from another country, but has not reached Canada yet. Track it on the postal website of the originating country first.
The item was shipped more than a year ago, in which case we no longer have tracking information.
This service does not include tracking. In future, if you need to track your item, choose one of our trackable shipping services.

Please note that this is the most up-to-date information available in our system. Our customer service representatives have access to the same information presented here. If a tracking number is not in our system, our customer service representatives are not able to provide any further details.

Hope this help,
int077
Pro
Posts: 7760
Post Re: Tracking once left China
on: July 13, 2016, 15:50
New Topic

1. Just would like to let your know that another Canadian had the same thing happen to him (tracking disappeared) and finally the parcel was delivered a day or 2 after. I surely don't want to get your hope to high but I'm still tracking your parcel to see if any new date will show up.

Hope this help.
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