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Author Topic: Has item been shipped ?
elecktra
Newbie
Posts: 11
Post Has item been shipped ?
on: April 10, 2014, 14:05
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Has this package been shipped as seller says he shipped it but website says it hasn't

China Post has not received parcel# RC771228965CN
chinapostv-
olunteer
Administrator
Posts: 46221
Post Re: Has item been shipped ?
on: April 11, 2014, 06:25
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when did seller give you the tracking number?
elecktra
Newbie
Posts: 11
Post Re: Has item been shipped ?
on: April 11, 2014, 15:13
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Hey gave me the tracking number 4 days ago on April 7th. This is what he told me:

"You order at the April 7 parcels! Parcel delivery in April 8 from factory to warehouse my, April 10 arrived! This afternoon I will send the package to the capital Beijing! Tomorrow afternoon will arrive! Post Office will arrange export! Now the post office program is very complicated! Outback unable to send international parcels! "

Does this make sense or sound legit ?

Thank you

chinapostv-
olunteer
Administrator
Posts: 46221
Post Re: Has item been shipped ?
on: April 11, 2014, 19:33
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you can wait two more days and then track it again in http://track-chinapost.com/startairmail.php. if still there is no result, you should open a dispute to aliexpress and claim refund.
elecktra
Newbie
Posts: 11
Post Re: Has item been shipped ?
on: April 12, 2014, 02:14
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What is aliexpress?
chinapostv-
olunteer
Administrator
Posts: 46221
Post Re: Has item been shipped ?
on: April 12, 2014, 04:12
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Quote from elecktra on April 12, 2014, 02:14
What is aliexpress?

where did you buy the goods?
rikabless
Newbie
Posts: 5
Post Re: Has item been shipped ?
on: April 12, 2014, 17:46
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Quote from rikabless on April 11, 2014, 23:05
dear china post volunteer
RB764114407CN i dispute a refund and the supplier reject it please tell me what to do.
i order my goods april 03, 2014 and when i track the number it said the order was done from march 31,2014. how do i know this package is really mines.
chinapostv-
olunteer
Administrator
Posts: 46221
Post Re: Has item been shipped ?
on: April 13, 2014, 00:39
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seller can not reject your dispute in aliexpress if he can not prove you have received the goods. you should escalate the dispute and keep claim refund.
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