http://track-chinapost.com/startairmail.php shows EV923643515CN was shipped from Chengdu to USA on Mar 24. It has been delayed in Chengdu for one and half month. It is still in Chengdu airport waiting for flight space.

Coronavirus has cancelled more than 90% airline space to USA. China Post has serious shipping space shortage. So some delay is normal, no need worry. Please wait one or two more weeks to see what will happen.

After parcel arrives USA, USPS website will show arrival info.

If your buyer protection is expiring, you might need to open dispute to claim your money back first. After you get the parcel in future, then pay back to seller.