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Author Topic: Tracking code
Chiara1993
Newbie
Posts: 5
Post Tracking code
on: May 31, 2016, 14:53
New Topic

Hi everyone! :)

I have bought a t-shirt from lightinthebox on 28/05. They have sent it on 29/05 and gave me this tracking number: RK458518829CN. But I can't track my order. I said this to them and they replied that the number they gave to me is just a serial number and that with the shipment I had choose I can't track my order. Is this true? I have made several order from china and I always managed to track them. Thank you for your answers :) :)

int077
Pro
Posts: 7760
Post Re: Tracking code
on: May 31, 2016, 15:01
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Quote from Chiara1993 on May 31, 2016, 14:53
Hi everyone! :)

I have bought a t-shirt from lightinthebox on 28/05. They have sent it on 29/05 and gave me this tracking number: RK458518829CN. But I can't track my order. I said this to them and they replied that the number they gave to me is just a serial number and that with the shipment I had choose I can't track my order. Is this true? I have made several order from china and I always managed to track them. Thank you for your answers :) :)

1. Tracking number is a valid tracking number.

2. You need to wait 2 to 5 days before it can show up into the China Post System. If after 10 days you can not track your parcel then contact seller and tell him your problem. There will be good chances that the parcel was never mail. If the answer is not to your satisfaction, then open a dispute to get your money back.

3. The Tracking number RK458518829CN, is a China Post registered Mail number and can be track.

Hope this help.
Chiara1993
Newbie
Posts: 5
Post Re: Tracking code
on: May 31, 2016, 15:05
New Topic

Thank you very much for the answer =)
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