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Author Topic: Stuck Parcel
master91
Newbie
Posts: 16
Post Stuck Parcel
on: January 4, 2016, 00:56
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Hi,

my parcel with the tracking number RI**CN seems to be stucked for more than 20 days for now. I would like to know if it's normal or are there any problems ?
Hopefully they don't lost the parcel....
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Stuck Parcel
on: January 4, 2016, 00:57
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Quote from master91 on January 4, 2016, 00:56
Hi,

my parcel with the tracking number RI755720757CN seems to be stucked for more than 20 days for now. I would like to know if it's normal or are there any problems ?
Hopefully they don't lost the parcel....

it is normal. now is rush season, stuck for 20 to 40 days does not mean the parcel is lost.
master91
Newbie
Posts: 16
Post Re: Stuck Parcel
on: January 4, 2016, 01:04
New Topic

Ok Thank you! But can tell me where is the parcel now? Stuck somewere at Guangzhou in China waiting for an airplane or it was sent to Italy?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Stuck Parcel
on: January 4, 2016, 01:14
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Quote from master91 on January 4, 2016, 01:04
Ok Thank you! But can tell me where is the parcel now? Stuck somewere at Guangzhou in China waiting for an airplane or it was sent to Italy?

it should be outside china. normally parcel will keep traveling another 3 to 5 weeks after leaving china before it arrives your country.

You can only estimate the arrival time based on experience, but you can not know exact location when parcel is outside china(none scan the parcel anymore)
master91
Newbie
Posts: 16
Post Re: Stuck Parcel
on: January 4, 2016, 01:22
New Topic

Ok, thanks for all the info :)
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