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Author Topic: Shipping from china
AlbertoP
Newbie
Posts: 5
Post Shipping from china
on: October 11, 2017, 12:53
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Hi, my track number is LX510308347CN. Is it possible to have any information about the order? . Where is my parcel?

Thank you
chinapostv-
olunteer
Administrator
Posts: 46746
Post Re: Shipping from china
on: October 11, 2017, 14:33
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http://track-chinapost.com/track_global.php shows the parcel was shipped on Oct 3. It should have arrived Italy customs in Milan. Italian post import processing might take 10 to 20 days, please be patient.
AlbertoP
Newbie
Posts: 5
Post Re: Shipping from china
on: October 11, 2017, 20:33
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With LX510308347CN, this track show me on your link that is stopped in Shenzem EMS
chinapostv-
olunteer
Administrator
Posts: 46746
Post Re: Shipping from china
on: October 11, 2017, 23:37
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LX510308347CN left Shenzhen for Italy on Oct 3. Its status will not change until Italy customs gives it to Italy Post. This might take 10 to 20 days. please be patient.
AlbertoP
Newbie
Posts: 5
Post Re: Shipping from china
on: October 12, 2017, 05:30
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Ok thanks
AlbertoP
Newbie
Posts: 5
Post Re: Shipping from china
on: October 24, 2017, 12:43
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I attend 20 days from your reply but the status is the same.
Amy4219
Newbie
Posts: 5
Post Re: Shipping from china
on: October 24, 2017, 14:40
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Hi, it says letter in order summary but it should be a package not a letter, does letter mean package? Thanks
RM279068170CN
chinapostv-
olunteer
Administrator
Posts: 46746
Post Re: Shipping from china
on: October 25, 2017, 01:20
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Quote from Amy4219 on October 24, 2017, 14:40
Hi, it says letter in order summary but it should be a package not a letter, does letter mean package? Thanks
RM279068170CN

http://track-chinapost.com/startairmail.php shows your parcel was just shipped to Canada. you need wait about 45 to 90 days to get it in Canada.
AlbertoP
Newbie
Posts: 5
Post Re: Shipping from china
on: October 25, 2017, 08:33
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I attend 20 days from your reply but the status is the same.
LX510308347CN
chinapostv-
olunteer
Administrator
Posts: 46746
Post Re: Shipping from china
on: October 25, 2017, 08:56
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Quote from AlbertoP on October 25, 2017, 08:33
I attend 20 days from your reply but the status is the same.
LX510308347CN

LX510308347CN should be seriously delayed. wait one more week. if you can not get it by end of Oct, you should open dispute for lost parcel refund.
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