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Author Topic: Problem with tracking information
_Lili_1992
Newbie
Posts: 1
Post Problem with tracking information
on: January 19, 2017, 11:42
New Topic

Good morning, I ordered an item on the 17th of November 2016 and I had to receive it on the 9th of January, but I didn't receive anything yet. I tried to track the pack, but there aren't any information, it seems it's impossibile to find its status. Tracking number is 12008823612. Can you give me some news about it? Thank you so much

int077
Pro
Posts: 7760
Post Re: Problem with tracking information
on: January 19, 2017, 12:18
New Topic

1. This is the tracking of your parcel:
Number: 12008823612
Package Status: In Transit
Destination Country: Italy
Origin Country: China
2016-11-25 04:00 Italy, Arrive at Italy airport.
2016-11-22 04:00 Handled by airline,flight No..
2016-11-21 16:00 Internationg Mail Center, Prepare to dispatch.
2016-11-20 16:00 Internationg Mail Center, Received.
2016-11-20 14:00 Internationg Mail Center, Accepted.
2016-11-20 12:00 The post office of electronic information has been received.
2016-11-19 16:35 Beijing, Despatched from yanwen sorting center.
2016-11-19 16:32 Beijing, Process completed in yanwen sorting center.
2016-11-19 16:31 Yanwen Acceptance.
2016-11-18 17:21 The item information was created by the seller.
======================================
Powered by http://www.track-chinapost.com

2. Your parcel did arrive in Italy on the 25 Nov. Now either Italy Post lost or misplace your parcel. They are responsible to deliver the parcel to you.

3. Even if you call Italy Post they will not be able to track your parcel because the tracking number belongs to YANWEN a private courier service in China.

4. May I suggest you contact your seller and tell him you have not receive your parcel and try to have an arrangement with him.

Thanks.
Rute-
Monteiro
Newbie
Posts: 2
Post RF435196604CN it did not arrive yet in Portugal
on: January 19, 2017, 14:28
New Topic

Good afternoon,

My name is Rute and I would like you to help me, I am waiting for an article Track order nº RF435196604CN it did not arrive yet in Portugal, will you be able to help me?

Thank you
Rute
int077
Pro
Posts: 7760
Post Re: Problem with tracking information
on: January 19, 2017, 14:32
New Topic

Quote from Rute Monteiro on January 19, 2017, 14:28
Good afternoon,

My name is Rute and I would like you to help me, I am waiting for an article Track order nº RF435196604CN it did not arrive yet in Portugal, will you be able to help me?

Thank you
Rute

1. By now your parcel should have arrive in Portugal(Maximum estimate 31 days). I suspect strongly you parcel was delayed in China because of the Holiday Seasons, Smug in China that prevented Aircraft to depart plus the rescheduling of mail bag.

2. May I suggest you contact your seller and tell him you have not receive your parcel. See what he is going to say to you.

Thanks.
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