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Author Topic: Package from Italy
Firefighte-
r
Newbie
Posts: 6
Post Package from Italy
on: January 25, 2014, 08:15
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Please, can you help me to know why my package is Unsuccessful delivery?
The tracking number is RA566928063IT.
Thanks so much
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Package from Italy
on: January 26, 2014, 05:10
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RA566928063IT should have some problem on address label. it is now in China Post Beijing office(西乡配送部), you need ask recipient to pickup the parcel by himself.
Firefighte-
r
Newbie
Posts: 6
Post Re: Package from Italy
on: January 26, 2014, 08:55
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I asked to recipient, he said that Post Beijing office is too far from Shenzhen, can you send to Shenzen? Please? Are you shure that is in Beijing?
I checked on tracking on line and it said Distribution xixiang.....

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Package from Italy
on: January 26, 2014, 20:51
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xixiang is same as (西乡配送部). It is a sub-branch name of China Post Beijing company. China Post can not send it to Shenzhen.
Firefighte-
r
Newbie
Posts: 6
Post Re: Package from Italy
on: January 27, 2014, 10:40
New Topic

Quote from chinapostvolunteer on January 26, 2014, 20:51
xixiang is same as (西乡配送部). It is a sub-branch name of China Post Beijing company. China Post can not send it to Shenzhen.

But the package was direct to shenzhen.... Why is in Beijing?
Can you give to me some phone number, I will give to my friend and her can call to post office for to decide how to do.
Thanks.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Package from Italy
on: January 27, 2014, 19:06
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you can ask your friend call China Post customer service phone number 11185
Firefighte-
r
Newbie
Posts: 6
Post Re: Package from Italy
on: January 27, 2014, 21:40
New Topic

Quote from chinapostvolunteer on January 27, 2014, 19:06
you can ask your friend call China Post customer service phone number 11185

Hello frient thanks for your help...
I tried to call this number but is incorrect number...
Please can you give to me another number?
Or can you send a email to my friend directly and explain to she what she has to do for pick up the package?
[email protected]
Please make me this favour otherwice i lose my money.
Thanks so much.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Package from Italy
on: January 28, 2014, 00:36
New Topic

if you call from outside China. You should call +861011185(China Post Beijing) or +8675511185(Shenzhen), but they probably can only speak Chinese Mandarin.
Firefighte-
r
Newbie
Posts: 6
Post Re: Package from Italy
on: January 28, 2014, 07:54
New Topic

Quote from chinapostvolunteer on January 28, 2014, 00:36
if you call from outside China. You should call +861011185(China Post Beijing) or +8675511185(Shenzhen), but they probably can only speak Chinese Mandarin.

Friend please, can you send email to belinda?
I sent you her email address.
PLEASE....
Firefighte-
r
Newbie
Posts: 6
Post Re: Package from Italy
on: February 12, 2014, 08:12
New Topic

Friend, please can you help me... I need to deliver this package, what i can do?
Thanks
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