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Author Topic: Why my parcel is so late
pervane
Newbie
Posts: 2
Post Why my parcel is so late
on: September 26, 2017, 19:33
New Topic

Hi,
Send parcel CC178672571SE 20170727 and is in custom import in China since 20170731. why? when can receiver receive it? what do I must to do?
Please help me

Hi
My parcel CC178672571SE is in import customs since 20170731, why? when receiver can receive it?
Please help me with this.
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Why my parcel is so late
on: September 27, 2017, 04:02
New Topic

Since your parcel arrived China two months ago, it should have been already delivered to receiver(sometimes parcel will be delivered without showing record in website). If your receiver claim that he has not got the parcel, you should start investigation with Sweden Post and inquiry who signed the parcel.
pervane
Newbie
Posts: 2
Post Re: Why my parcel is so late
on: September 27, 2017, 17:59
New Topic

Thank you very much for such a nice response. I have now initiated an investigation,
Do you mean that anyone else may has gott out the parcel? and if so what happens?
What do China Post in this case?
Regards

Hi
My parcel CC178672571SE is in import customs since 20170731, why? when receiver can receive it?
Please help me with this.
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