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Author Topic: Waiting for Customs Scan
allychatin
Newbie
Posts: 5
Post Waiting for Customs Scan
on: December 28, 2013, 17:43
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his package have been updated with "Waiting for Customs Scan" for over 3 weeks. I have not seen anyone with multiple updates like this. Is there anything wrong?

Tracking: RB561658571CN

Hope you can help
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Waiting for Customs Scan
on: December 28, 2013, 20:59
New Topic

RB561658571CN must have some problem to pass security check. You'd better file a non-receipt dispute as soon as possible.
allychatin
Newbie
Posts: 5
Post Re: Waiting for Customs Scan
on: December 28, 2013, 22:03
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What should I do.products will not be sent?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Waiting for Customs Scan
on: December 29, 2013, 06:28
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you should file a non-receipt dispute with paypal or aliexpress. This will protect your money in case of lost. check following page:

China Post Forum
allychatin
Newbie
Posts: 5
Post Re: Waiting for Customs Scan
on: December 29, 2013, 16:02
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thank you
Emille M.
Newbie
Posts: 2
Post Re: Waiting for Customs Scan
on: January 9, 2014, 12:03
New Topic

RB751245222CN is my code and post office here in Brazil as the invalid code, the delivery just wanted to know where is my order.
aliexpress-
or
Pro
Posts: 1018
Post Re: Waiting for Customs Scan
on: January 9, 2014, 21:01
New Topic

RB751245222CN stuck in beijing over 2 months. normally this means it have been returned to shipper. you'd better open a dispute asap.

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