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Author Topic: Tracking status is freez
revenant17
Newbie
Posts: 2
Post Tracking status is freez
on: November 5, 2017, 18:44
New Topic

Hello. im new on this forum and i have little problm with my package.

My shipment (number CP352942691CN) was received by the carrier on the 25th of September. On the 27st trackin was showing "send to airlanes" and don't change for today, like my package was stuck there. I haven't received any updates since then (it's been more than month).

Is my shipment ok or should i contact with seller?
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Tracking status is freez
on: November 6, 2017, 01:55
New Topic

CP352942691CN has left china. You can not see new status when parcel is outside china. Normally
airmail parcel will travel 2 to 6 weeks to reach Poland. If you can not get it by Nov 15, you should open dispute to seller for lost parcel refund.
revenant17
Newbie
Posts: 2
Post Re: Tracking status is freez
on: November 6, 2017, 08:08
New Topic

Thank you for information and very quick reply.
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