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Author Topic: Stucking after Shenzhen custom
Nemsion
Newbie
Posts: 9
Post Stucking after Shenzhen custom
on: September 19, 2018, 13:05
New Topic

Dear support

I have a problem:
I returned defective notebook to a seller from Aliezpress
The question why it sucked, what is next?
Track number: Number: CP675403985UA
Package status: In transit
Destination: China
2018-09-10 09:50 深圳处理中心, 已进口互封(国内经转)
2018-09-10 09:49 移交海关
2018-09-10 09:39 深圳, 已进口开拆
2018-09-06 15:49 北京处理中心, 已进口互封(国内经转)
2018-09-06 10:50 北京, 已进口开拆

On english
Sep 10, 2018
09:50 am
【 Shenzhen (China)处理中心】Import customs scanChina Post
深圳市
Sep 10, 2018
09:49 am
Arrival customs scanChina Post
深圳市
Sep 10, 2018
09:39 am
【 Shenzhen (China)】Import security scanChina Post
深圳市
Sep 06, 2018
03:49 pm
【北京处理中心】Import customs scanChina Post
北京市
Sep 06, 2018
10:50 am
【北京】Import security scanChina Post
北京市
Aug 31, 2018

Best regards, Yurii
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: Stucking after Shenzhen custom
on: September 19, 2018, 18:09
New Topic

CP675403985UA should have delivery or address problem. You need ask receiver call china post hot line 11185 and try to pickup the parcel.

Nemsion
Newbie
Posts: 9
Post Re: Stucking after Shenzhen custom
on: September 19, 2018, 19:27
New Topic

Quote from chinapostvolunteer on September 19, 2018, 18:09
CP675403985UA should have delivery or address problem. You need ask receiver call china post hot line 11185 and try to pickup the parcel.

Should it shows in track that he received?
Seller told me he did not get .
How to be sure in this situation?
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: Stucking after Shenzhen custom
on: September 19, 2018, 20:11
New Topic

Quote from Nemsion on September 19, 2018, 19:27

Quote from chinapostvolunteer on September 19, 2018, 18:09
CP675403985UA should have delivery or address problem. You need ask receiver call china post hot line 11185 and try to pickup the parcel.

Should it shows in track that he received?
Seller told me he did not get .
How to be sure in this situation?

The parcel is in Shenzhen local post office. If seller want know the answer of the parcel detail, he/she should call china post local hot line 11185 .
Nemsion
Newbie
Posts: 9
Post Re: Stucking after Shenzhen custom
on: September 20, 2018, 14:33
New Topic

Quote from chinapostvolunteer on September 19, 2018, 20:11

Quote from Nemsion on September 19, 2018, 19:27

Quote from chinapostvolunteer on September 19, 2018, 18:09
CP675403985UA should have delivery or address problem. You need ask receiver call china post hot line 11185 and try to pickup the parcel.

Should it shows in track that he received?
Seller told me he did not get .
How to be sure in this situation?

The parcel is in Shenzhen local post office. If seller want know the answer of the parcel detail, he/she should call china post local hot line 11185 .

If it in Shenzhen post office why it not on display?
Nemsion
Newbie
Posts: 9
Post Re: Stucking after Shenzhen custom
on: October 1, 2018, 12:56
New Topic

Hi. There is update in track
CP675403985UA what is meant?
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: Stucking after Shenzhen custom
on: October 1, 2018, 18:06
New Topic

your parcel is in China Post office in 红荔支局处理中心. You need ask recipient go to that post office to pickup the parcel asap.
Nemsion
Newbie
Posts: 9
Post Re: Stucking after Shenzhen custom
on: October 29, 2018, 08:30
New Topic

Quote from chinapostvolunteer on October 1, 2018, 18:06
your parcel is in China Post office in 红荔支局处理中心. You need ask recipient go to that post office to pickup the parcel asap.

How about now, i saw there is some exeption, what is meant? Where is my parcel
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: Stucking after Shenzhen custom
on: October 29, 2018, 09:24
New Topic

receiver does not pickup the parcel, it is returning to original country.
Nemsion
Newbie
Posts: 9
Post Re: Stucking after Shenzhen custom
on: November 9, 2018, 12:40
New Topic

Quote from chinapostvolunteer on October 29, 2018, 09:24
receiver does not pickup the parcel, it is returning to original country.

Hi. Why it such long, and new status is strange, what is meant?
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