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Author Topic: Stuck at "sent to airline"
chinapostv-
olunteer
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Posts: 46764
Post Re: Stuck at "sent to airline"
on: March 2, 2015, 16:09
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Quote from GoonerBG on March 1, 2015, 21:04
Stuck in "Sent to Airline" since 28.01. The number is RI298722306CN. Can you check is everyting alright?

RI298722306CN should be delayed by holiday. wait one more week, if not arrive, you should open dispute.
GoonerBG
Newbie
Posts: 2
Post Re: Stuck at "sent to airline"
on: March 6, 2015, 16:05
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I am not vey familiar with the holiday period in China. Can you tell me , when it ends?
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Stuck at "sent to airline"
on: March 6, 2015, 16:50
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chinese new year holiday finished one week ago. but thousands of the parcels delayed during or before holiday are still waiting processing. you need some patient. If you can not get the goods by mid Mar, you might need to open dispute.
skllmyh
Newbie
Posts: 6
Post Re: Stuck at "sent to airline"
on: March 7, 2015, 07:53
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Hi, I've been posting on this forum about my parcell as well. And I have not received goods yet.

RI291628014CN

''Sent to Airline'' stuck on 29.01.2015
Ive already opened dispute but I wonder; is there any possibility that item may be lost?
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Stuck at "sent to airline"
on: March 7, 2015, 07:55
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Quote from skllmyh on March 7, 2015, 07:53
Hi, I've been posting on this forum about my parcell as well. And I have not received goods yet.

RI291628014CN

''Sent to Airline'' stuck on 29.01.2015
Ive already opened dispute but I wonder; is there any possibility that item may be lost?

it is more likely to be delayed than lost.
denisem
Newbie
Posts: 2
Post Re: Stuck at "sent to airline"
on: March 8, 2015, 09:41
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Hi my package tracking info says sent to airline this was on 2nd of February it is now 8th of March and I have not received NY package and there is no new tracking info.
Can someone please help me?
RI317563352CN
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Stuck at "sent to airline"
on: March 8, 2015, 18:40
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Quote from denisem on March 8, 2015, 09:41
Hi my package tracking info says sent to airline this was on 2nd of February it is now 8th of March and I have not received NY package and there is no new tracking info.
Can someone please help me?
RI317563352CN

it should be delayed in customs. open dispute asap.
denisem
Newbie
Posts: 2
Post Re: Stuck at "sent to airline"
on: March 8, 2015, 21:23
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I have opened dispute but seller refuses to accept the dispute because the package was sent. I really need the package it contains two flower girl dresses for my wedding.
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Stuck at "sent to airline"
on: March 8, 2015, 23:23
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Quote from denisem on March 8, 2015, 21:23
I have opened dispute but seller refuses to accept the dispute because the package was sent. I really need the package it contains two flower girl dresses for my wedding.

escalate the dispute.
skllmyh
Newbie
Posts: 6
Post Re: Stuck at "sent to airline"
on: March 9, 2015, 13:17
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Quote from GoonerBG on March 1, 2015, 21:04
Stuck in "Sent to Airline" since 28.01. The number is RI298722306CN. Can you check is everyting alright?

I've the same status as you since 29.01.

on original page its written `Leave [Guangzhou] TAC Air Terminal`

I got my money back. I suggest you to open dispute as well. It might be lost or returned to the shipper. because its been almost 2 months.
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