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Author Topic: Customs Assistance?
DnyC
Newbie
Posts: 2
Post Customs Assistance?
on: October 16, 2017, 13:49
New Topic

Hi there,

I've sent some items to a company in Shanghai for use at an upcoming trade show, however, it seems goods are still displaying that they are held at customs.

Is there a way to make contact with customs to check status and potentially pay any taxes/duties if owed?

Help would be much appreciated.

Many thanks,
D

Tracking Info
Barcode number: 312015922500000000000195449986
Local barcode: EA135373725BE

Barcode number: 312015922500000000000195450087
Local barcode: EA135373703BE

Barcode number: 312015922500000000000195449683
Local barcode: EA135373734BE
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Customs Assistance?
on: October 16, 2017, 14:13
New Topic

the parcels are in the hand of EMS shanghai. you should ask receiver call EMS hot line 11183 and try to figure out the customs clearance problem.
DnyC
Newbie
Posts: 2
Post Re: Customs Assistance?
on: October 16, 2017, 14:54
New Topic

Thank you for your assistance, I've emailed my colleague in Shanghai to resolve.
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