China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Need help on RF383644582CN
minymin
Newbie
Posts: 1
Post Need help on RF383644582CN
on: November 25, 2016, 15:04
New Topic

seller posted it since october 13 and in october 19 it was
already cleared in customs.
it's been more than 1 still haven't arrived in singapore.
how will i know where the package is? or status?
seems like after customs it didn't go anywhere :(
please help.
thanks!

int077
Pro
Posts: 7760
Post Re: Need help on RF383644582CN
on: November 25, 2016, 15:36
New Topic

1. You should contact seller and tell him you have not receive your parcel or open a dispute for not receiving your parcel.

2. It's been to long to arrive in your country.

Hope this help.

Hank
Newbie
Posts: 7
Post Re: Need help on RF383644582CN
on: November 26, 2016, 05:40
New Topic

I tracked my parcel on ems website and it says that it has been released by Chinese customs since Nov. 8th bur there's still no update on where it is. Should I be worried about it? Don't they update the status immediately once they arrive to the US? Tracking number: EA250555312CN
Here's what it says:
07/11/2016 17:19 Posted 200003
07/11/2016 20:53 Arrived at export office
08/11/2016 00:08 Released from export customs and security SHANGHAI EMS
08/11/2016 00:08 Departed from export office Shanghai

int077
Pro
Posts: 7760
Post Re: Need help on RF383644582CN
on: November 26, 2016, 11:57
New Topic

Quote from Hank on November 26, 2016, 05:40
I tracked my parcel on ems website and it says that it has been released by Chinese customs since Nov. 8th bur there's still no update on where it is. Should I be worried about it? Don't they update the status immediately once they arrive to the US? Tracking number: EA250555312CN
Here's what it says:
07/11/2016 17:19 Posted 200003
07/11/2016 20:53 Arrived at export office
08/11/2016 00:08 Released from export customs and security SHANGHAI EMS
08/11/2016 00:08 Departed from export office Shanghai

1. This is another tracking for your parcel:
Number: EA250555312CN
Package Status: In Transit

Destination Country: United States
2016-11-08 00:08 CHINA, SHANGHAI EMS, Processed Through Facility, Your item has been processed through a facility in SHANGHAI EMS, CHINA at 12:08 am on November 8, 2016.
2016-11-07 20:53 CHINA, Processed Through Facility
2016-11-07 17:19 Origin Post is Preparing Shipment
2016-11-07 17:19 CHINA, Acceptance

Origin Country: China
2016-11-08 03:40 In Shanghai, left Shanghai Pudong airport
2016-11-08 03:40 In Shanghai, from Shanghai to New York JFK airport
2016-11-07 17:19 Shanghai, West Nanjing Road (this part) has been received (the embrace cast member name: ' Michael Zhu, Tel: 15921364331)
======================================
Powered by http://www.track-chinapost.com

2. According to your tracking and the tracking above, your parcel is On Route/In Transit to USA New York JFK airport.

3. Because of the busiest season right now, parcel to USA can take from 15 to 35 days and over to be deliver. In case you where not aware of this:
This is China Post Express Post Service (EMS). Normally it is much faster than airmail and might take one to four weeks to arrive. The price is also much higher than airmail.

4. Your parcel is fine, you just need to be patient and continue to track your parcel on the USPS site for any new movement.

Hope this help.

Pages: [1]