Hi i am curious to why my parcel has not arrived the tracking on china ems tracking shows it left parcel centre on the 31st of december to AUMELA and nothing since. the tracking is LX243551920CN . I've had no help from seller and your my last chance of finding out what is going on as they just keep saying wait. Never has a parcel taken so long from china before to australia usually only takes a couple weeks. clearly it is no longer tracking since December the 31st day after it was posted. Tracking number LX243551920CN site i was given to track on http://track.track-chinapost.com/LX243551920CN . please help. also when i track it on this site it does not even come up. very confused. why has it not moved?

this is what i get on the australia post site tracking
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LX243551920CN
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Status Time & date Click the icon for more information on times displayed Location
Current Status
Despatched
Processed through facility
1:00am Sat 31 Dec GUANGZHOU (CN)
Previous event
In transit
Received by overseas carrier
6:22pm Fri 30 Dec CN-510321, CHINA
Service
International
From
Ascension Is.

To
Australia

I've spoken to australia post it never arrived in australia and is lost on your end.