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Author Topic: HELP?? Wrong Delivery..
jts
Newbie
Posts: 11
Post HELP?? Wrong Delivery..
on: April 2, 2015, 05:39
New Topic

Hello !
I had sent a parcel from India to China -Tracking Number-RD424081631IN
to
Songtao
NO.58 Daxue Road,
Zheng Zhou
He Nan,
China
450000
+86-15890682859

Site shows Delivered-
27-Mar-2015 07:10 Final delivery 450052 Delivered to: WANGNING
But when i contacted I the recipient- he say that he has not received the parcel as on the 2nd of April 2015 !
Could it be delivered to the wrong address ??
What should I do ?
Please Help
Many Thanks
JTS
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: HELP?? Wrong Delivery..
on: April 2, 2015, 19:07
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it was delivered.

jts
Newbie
Posts: 11
Post Re: HELP?? Wrong Delivery..
on: April 3, 2015, 04:44
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Hello- Thanks for the info, but- the person who it was addressed to, says- He Did Not Receive ?
The Post Code On the address sent and the delivery don't match
Was addressed to China-450000 but Tracking site says Delivered to- 450052
The Carrier in China was China Post !
How can I get this sorted out ? Maybe they delivered to wrong person?
Thanks in advance !
J
jts
Newbie
Posts: 11
Post Re: HELP?? Wrong Delivery..
on: April 4, 2015, 18:09
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Any Updates??
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: HELP?? Wrong Delivery..
on: April 4, 2015, 19:29
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450052 post code is sub-area of 450000, post code in china is not mandatory for delivery. your parcel was delivered on Mar 27. No update information will be available.
jts
Newbie
Posts: 11
Post Re: HELP?? Wrong Delivery..
on: April 6, 2015, 04:45
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Many Thanks- for your Prompt Reply- Infact I had sent the seller the product back as it was faulty.
As you say it is delivered- the seller is saying he has not received it-
In such a situation- What do you think I should do ?
Many thanks
J
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: HELP?? Wrong Delivery..
on: April 6, 2015, 05:21
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if you return the product for refund, you no need seller's acknowledge of receipt. you can get refund without any problem if the tracking result shows delivered status.
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