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Author Topic: EMS problem
dacunha31
Newbie
Posts: 9
Post EMS problem
on: December 31, 2014, 09:21
New Topic

Hello,

I have a package waiting in China. He was sent by Igogo 16 December 2014.

Since it is blocked in China in Guangzhou. Could you help because the sender does not tell me why it is blocked and I wonder when it will be released and when I can expect to receive it?

Here is my parcel number EMS EA053513585CN

I do not even less English and Chinese and so I can not speak contact them by phone for information .

To write to you , I use a translator ...

Thank you for your help. This package is urgent , it contains two Christmas gifts for my little boys. Thank you and good day.

:( :( :(

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: EMS problem
on: December 31, 2014, 17:46
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EA053513585CN was returned to shipper. you can not get the goods.
dacunha31
Newbie
Posts: 9
Post Re: EMS problem
on: January 1, 2015, 01:34
New Topic

Thank you for your reply. Why this package has it been returned to sender ?

What do I do now?

Who is DengChaoGan ?

Igogo told me he arranged a new delivery with EMS ... it is not true!

You work at EMS ? Can you help me make myself understood by the sender ?

Thank you for your help.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: EMS problem
on: January 1, 2015, 02:21
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I can only tell you the parcel was returned. If you purchased from ebay/aliexpress/paypal, you should open dispute and claim refund asap.

dacunha31
Newbie
Posts: 9
Post Re: EMS problem
on: January 1, 2015, 08:03
New Topic

Hello, I just opened the dispute with PayPal. Thank you for your help.

You have not answered me ... are you working at EMS ? Could you why this package was blocked by Chinese customs and why he was sent back to the sender ?
thank you and happy New Year
slmn
Newbie
Posts: 1
Post Re: EMS problem
on: April 8, 2015, 14:12
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hello.what does he mean by ems cargo delıvery dengchaongan
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: EMS problem
on: April 8, 2015, 14:59
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Quote from slmn on April 8, 2015, 14:12
hello.what does he mean by ems cargo delıvery dengchaongan

you should open new topic and post your tracking number in order to get help.
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