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Author Topic: Tracking not updated
elfat.fr20-
15
Newbie
Posts: 7
Post Re: Tracking not updated
on: August 3, 2015, 21:28
New Topic

Hi ,
My tracking number is CP306567605CN and it hasn't been updated since july 17 , seller told me that he send to post office and it seem the package is on GUANGZHOU deliver to Custom, can you help me ? is there a problem with my package?
thank you
maedemsv
Newbie
Posts: 8
Post Re: Tracking not updated
on: August 4, 2015, 02:56
New Topic

Quote from falak250 on August 3, 2015, 09:34

Quote from maedemsv on August 2, 2015, 18:52

.

Hi ,
I'VE BEEN WAITING SO LONG FOR YOUR REPLY ON MY MESSAGE .
My tracking number is RJ572466317CN and it hasn't been updated since july 23 , seller told me that he called post office and they are sending the package , can you help me ? is there a problem with my package?
I ordered the package from aliexpress
thank you

Minimum it takes 20 days to arrive from beijing to kolkata. So wait for at least 20-25 days. And if you do not receive it after 35 days or more then open dispute. But it aleays takes 19-20 days to get updated from beijing to kolkata.

.

I'm not from india 😐 I'm from iran and it always takes less than 20 days for packages to arrive to my country.
and let the administrator answer my question .
maedemsv
Newbie
Posts: 8
Post Re: Tracking not updated
on: August 4, 2015, 02:57
New Topic

Hi , my tracking number is RJ572466317CN and it hasn't been updated since july 23 , could you please tell me what should I do?
is my package lost?
thank you.
chinapostv-
olunteer
Administrator
Posts: 46763
Post Re: Tracking not updated
on: August 4, 2015, 08:34
New Topic

Quote from maedemsv on August 4, 2015, 02:57
Hi , my tracking number is RJ572466317CN and it hasn't been updated since july 23 , could you please tell me what should I do?
is my package lost?
thank you.

Shipping to Iran might take 40 days, and status might freeze during the shipment time. you can wait 2 more weeks, if the parcel does not arrive, open dispute to seller.
jpilke
Newbie
Posts: 3
Post Re: Parcel Not Received in India
on: August 4, 2015, 08:47
New Topic

We have order 4 sunglasses of Ray-ban by our order no. # 1823 and our order transaction no. 201506230005611917 on 23/06/2015 we had already paid the bill amount. The details of our order is as under :

qty. Product
1 Ray Ban RB3025 Aviator Sunglasses Arista Frame G 15 XLT lans
1 Ray Ban RB 6801 Sunglasses Crystal Brown Frame
1 Ray Ban RB3025 Aviator Sunglasses Arista Frame Pink Brown Polari
1 Ray Ban RB8302 Tech sunglasses black frame crystal green

It almost 1 month 10 days left we track our documents vide our track no. RH027102493CN

We have not received the same from China to India the track show following information to us :

Local Date and Time Country Location Event Type Mail Category Next Office Extra
6/26/2015 6:32:00 PM China 200237 Receive item from customer (Otb)

Request to look into the matter and help us to get our parcel as early as possible.

Thanking you

Prakash
chinapostv-
olunteer
Administrator
Posts: 46763
Post Re: Tracking not updated
on: August 4, 2015, 09:07
New Topic

RH027102493CN seems never passed china customs inspection. i believe it was rejected or lost.
jpilke
Newbie
Posts: 3
Post Re: Tracking not updated
on: August 4, 2015, 09:41
New Topic

Sir
Please help us in this matter. as we don't have contact number on the site. we had purchase the online site http://www.r****.com. and we had only email id with [email protected] thru which communicate. we have found following track record on track-chinapost.com site.

Number (Parcel): RH027102493CN
: Transit
: India
2015-06-26 18:32 China, 200237, Receive item from customer (Otb)
: China
2015-07-06 02:16 Beijing terminal, leaving
2015-07-06 02:16 Beijing terminal, leaving the cross-Air
2015-07-06 02:15 Beijing terminal, arrival
2015-07-05 21:40 Beijing terminal, leaving the cross-Air
2015-07-05 21:40 Beijing terminal, arrival
2015-07-05 16:36 Beijing exchange bureau, has been exported straight seal
2015-07-05 15:04 Beijing exchange bureau, has been opened for exports
2015-07-02 20:14 Shanghai exchange bureau, has been exported mutual seal (domestic transit)
2015-07-02 18:24 Courier, has been exported to be opened
2015-06-28 00:10 Shanghai exchange bureau, has been exported mutual seal (domestic transit)
2015-06-27 21:08 Shanghai exchange bureau, has been exported to be opened
2015-06-26 19:19 Wide provider of international parcel, left, next [bulk] broad business
2015-06-26 18:32 Wide provider of international parcel, has sent letters
2015-06-26 18:32 Wide provider of international parcel has Acceptance

Pls help us to get back our parcel or money.

Regards
Prakash
chinapostv-
olunteer
Administrator
Posts: 46763
Post Re: Tracking not updated
on: August 4, 2015, 09:51
New Topic

open dispute to seller.
jpilke
Newbie
Posts: 3
Post Re: Tracking not updated
on: August 4, 2015, 10:35
New Topic

Sir,

Is this a fake site, i lost my valuable money pls help us. where should I complaint my grievance pls let me know.

Regards
Prakash
chinapostv-
olunteer
Administrator
Posts: 46763
Post Re: Tracking not updated
on: August 4, 2015, 11:43
New Topic

if you paid with paypal, open dispute to paypal.
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