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Author Topic: stuck order
ylas2012
Newbie
Posts: 8
Post stuck order
on: March 30, 2015, 03:26
New Topic

Hi my name is Dimitris I have have done two orders and as I see my products aret stuck .
My tracking nuw is RI316540032CN and RI354953003CN.
As I see from the days one order is stuck from 28/2/2015 and the other from 11/3/2015.
Until now has past two months. Do you now way is still in china and can you tell me when are you send me my products.
Thanks
Dimitris
chinapostv-
olunteer
Administrator
Posts: 46537
Post Re: stuck order
on: March 30, 2015, 20:43
New Topic

RI316540032CN and RI354953003CN have problem to pass customs scan, you need open dispute.
ylas2012
Newbie
Posts: 8
Post Re: stuck order
on: March 30, 2015, 21:55
New Topic

Hi again

And what I need to do ?
Did they need to do somethink the company that they sell this to me?
Because I have pay all this
chinapostv-
olunteer
Administrator
Posts: 46537
Post Re: stuck order
on: March 31, 2015, 03:05
New Topic

How to open dispute and claim refund for fake tracking number and unreceived parcel?
ylas2012
Newbie
Posts: 8
Post Re: stuck order
on: April 22, 2015, 00:14
New Topic

Hi after your information I speak with the company and they asked me to pay some extra fees and I do that before 11 days they told me that I have my stuff soon .
But as I see my order is still there.
Can you tell me wy?

Thanks
Or can you tell me if it is come to my country ? And when?
chinapostv-
olunteer
Administrator
Posts: 46537
Post Re: stuck order
on: April 22, 2015, 01:00
New Topic

it seems that your seller are cheaters. where did you buy the goods?
ylas2012
Newbie
Posts: 8
Post Re: stuck order
on: April 25, 2015, 03:49
New Topic

http://Www.dn***.com.
I speak with them and they told that I musr pay 40% tax for my item and then you send me .
If this not happened
And they don't give to you the money .
What I must do for my irems or fir my money?
Thanks
chinapostv-
olunteer
Administrator
Posts: 46537
Post Re: stuck order
on: April 25, 2015, 04:35
New Topic

you are 100% scammed. if you paid with paypal, open dispute and claim refund. otherwise your money is lost.
ylas2012
Newbie
Posts: 8
Post Re: stuck order
on: April 25, 2015, 06:49
New Topic

I have pay with bank statement.
But my item is in there with you?
And if is hiw I can take it?

thewaitisr-
eal
Newbie
Posts: 8
Post Re: stuck order
on: April 25, 2015, 16:23
New Topic

Quote from ylas2012 on April 25, 2015, 06:49
I have pay with bank statement.
But my item is in there with you?
And if is hiw I can take it?

Your items will never arrive. You got scammed. For future reference don't pay with bank statements when dealing with someone you don't know. :(

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