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Author Topic: No change since 13/04/2018
shure2mess
Newbie
Posts: 1
Post No change since 13/04/2018
on: May 8, 2018, 02:04
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Hi,

My order EE745728518CN has been at 'Departure export customs' since 13/4/2018. Please investigate it's status.

The other part of my order (EE74528314CN) was dispatched from China on 3/5/2018 and is today (8/5/2018) being delivered to my NZ address (delivered within 5 working days!).

They are both the more expensive service, I wonder why one is taking so long?

Regards
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: No change since 13/04/2018
on: May 8, 2018, 02:12
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EE745728518CN was returned to shipper on Apr 18. Not sure the return reason. But we are sure that you can not get this parcel anymore. If you paid with paypal/aliexpress, open dispute to seller for refund.

EE74528314CN is wrong tracking number, china post tracking number should have 13 digits.
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