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Author Topic: Is my package lost?
SomePotato
Newbie
Posts: 1
Post Is my package lost?
on: September 16, 2015, 00:28
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Greetings people,

I ordered a housing for my smartphone roughly two months ago, and according to China Post's tracking services, it appeared to have left China on 8th of August. I believe five weeks has passed, and yet the package has yet to be delivered here. For this reason, I am rather concerned about my package.

So, my tracking number is RG197682625CN

2015-08-07 19:17:19 [ international acceptance center ] has Acceptance
2015-08-07 19:18:10 [International Centre] has been sealing of acceptance
2015-08-07 21:54:57 Leave [international acceptance center], next [JD] plane
2015-08-08 08:33:14 [Beijing] exchange offices have been opened for exports
2015-08-08 08:59:33 [Beijing] exchange offices have been opened for exports
2015-08-08 09:08:56 [Beijing] have been exported straight exchange offices closed
2015-08-08 23:21:00 Reach [ Beijing Terminal ]
2015-08-08 23:27:16 [Beijing] to leave the post Air Terminal

I'd appreciate any input on whether to dispute my purchase or keep waiting for the mail to arrive.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Is my package lost?
on: September 16, 2015, 01:06
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shipping to australia might take 4 to 6 weeks. if your buyer protection is expiring soon, open dispute, otherwise keep waiting.
shadowspar
Pro
Posts: 1633
Post Re: Is my package lost?
on: September 16, 2015, 01:29
New Topic

FWIW, too, I don't think AusPost puts any tracking information online for international registered items. See: http://www.facebook.com/australiapost/posts/10151801508920667

It might be worth calling AusPost to see if they have any information for you, but it also might just be a waste of time. =/
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