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Author Topic: what happened to my parcel?
ronnie21fe-
b
Newbie
Posts: 5
Post what happened to my parcel?
on: August 30, 2017, 08:49
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Hello!
Can anyone please tell me what is going on with my package?
Tracking number- RF869069849CN.
it shows: transfer to next office CED Kolkata. and there hasn't been any new updates since the last 6 days. Have they retained my package or what? Need help...
Thanks
maikel2140
Pro
Posts: 138
Post Re: what happened to my parcel?
on: August 30, 2017, 16:37
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Hey :)

I understand you want your package really bad, but sometimes customs clearance takes longer than the other times. Its completely normal that your package can be at the customs for a bit (where it is right now), It should be giving you a next update very soon though, stay thight!
Ndinae
Newbie
Posts: 3
Post Re: what happened to my parcel?
on: August 31, 2017, 06:46
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RF803020805CN

[Guangzhou] to leave [Guangzhou terminal] traffic
2017-07-19 16:17:54
Airline departure
2017-07-19 13:21:00 [GMT + 8]
Hand over to airline
2017-07-19 11:53:53 [GMT + 8]
[Guangzhou] arrived [Guangzhou terminal]
2017-07-18 21:01:00
[Guangzhou] [Guangzhou swap] has been closed
2017-07-18 13:01:33
[Guangzhou] [Guangzhou Post Center Bureau International Mail Branch] has opened
2017-07-18 12:35:43
My parcel has not been updated since 19 july
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: what happened to my parcel?
on: August 31, 2017, 07:01
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Quote from Ndinae on August 31, 2017, 06:46

RF803020805CN

[Guangzhou] to leave [Guangzhou terminal] traffic
2017-07-19 16:17:54
Airline departure
2017-07-19 13:21:00 [GMT + 8]
Hand over to airline
2017-07-19 11:53:53 [GMT + 8]
[Guangzhou] arrived [Guangzhou terminal]
2017-07-18 21:01:00
[Guangzhou] [Guangzhou swap] has been closed
2017-07-18 13:01:33
[Guangzhou] [Guangzhou Post Center Bureau International Mail Branch] has opened
2017-07-18 12:35:43
My parcel has not been updated since 19 july

http://track-chinapost.com/track_global.php shows the parcel left china on Jul 18. From China to South Africa might take 40 to 90 days, you need some patient.
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