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Author Topic: Are my 2 packages lost??!
Akhi
Newbie
Posts: 2
Post Are my 2 packages lost??!
on: September 10, 2017, 17:12
New Topic

I had ordered 3 watches and they are being sent in 2 parcels.
The package numbers are:
06252323421: it's status is being shown as below
2017-07-14 19:00:14.0 leaving 跨境eCommerce 综合服务center ，next station Beijing

The other package number is 06231552769. It's status is shown as
2017-07-08 18:31:14.0 leaving 跨境eCommerce 综合服务center ，next station Beijing

After that there is no update!! What should I do now??
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Are my 2 packages lost??!
on: September 10, 2017, 18:19
New Topic

this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 8 weeks to reach your country.

If your buyer protection is expiring, you need ask seller extend protection or open dispute, otherwise keep waiting.
Akhi
Newbie
Posts: 2
Post Re: Are my 2 packages lost??!
on: September 11, 2017, 04:38
New Topic

Quote from chinapostvolunteer on September 10, 2017, 18:19
this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 8 weeks to reach your country.

If your buyer protection is expiring, you need ask seller extend protection or open dispute, otherwise keep waiting.

It's already been 2 months!
If I can't see it's new status, how do I track it?
maikel2140
Pro
Posts: 138
Post Re: Are my 2 packages lost??!
on: September 11, 2017, 14:29
New Topic

Quote from Akhi on September 11, 2017, 04:38

Quote from chinapostvolunteer on September 10, 2017, 18:19
this kind of 11 digit number is china post ordinary parcel. This is a slow and cheap service for low value item. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now. china post ordinary parcel might take 4 to 8 weeks to reach your country.

If your buyer protection is expiring, you need ask seller extend protection or open dispute, otherwise keep waiting.

It's already been 2 months!
If I can't see it's new status, how do I track it?

You can't, simple as that.
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